google-site-verification: google32858caf123d9725.html
 
TECHNOLOGY & MEDICINE
ALYSE  HOYLE
E-Mail in the Office

"Time is money.” Thus spoke Benjamin Franklin in his Advice to a Young Tradesman, over two hundred years ago. In the centuries following, this proverb has grown in truth and in popularity, especially in the health care industry. Providers today scramble to meet health care regulations and still provide the highest level of patient care possible.
Physicians now find themselves in a unique position. Technology has provided a multitude of ways to increase efficiency and decrease the amount of time they need to pursue certain tasks; however, this same technology must
be monitored closely in its use. Due, in part, to high patient demand, physicians have turned to e-mail as a means of increasing not only their provider-patient communication, but also in decreasing turnaround time for patient care and practice profit. But what are the risks? Or rather, what are the benefits? Many physicianswith whom I speak find themselves reluctant to adopt this new avenue of communication. In all actuality, however, the health care industry is one of the last to adopt e-mail communication as a valuable resource. In today’s world, many of us receive our bills and other important documentation via e-mail. It decreases our wait time and the amount of time that could elapse if there were a problem with any of our accounts. Are there risks? Yes. But there are risks no matter what form of communication we choose to implement. In a physician setting, there are steps that can be taken to mitigate these potential problems. HIPAA permits providers to communicate with their patients via e-mail as long as reasonable precautions are taken. Many of these safeguards are simple: verifying e-mail addresses prior to sending, or even sending an e-mail to patients first, confirming their e-mail prior to releasing any information. Additional information regarding the security measures for HIPAA can be found by referencing the HIPAA Security Rule at 45 C.F.R. part 164, Subpart C. 1

One safeguard is to employ a patient portal. These are secure websites linked to the physician’s practice that allow patients to communicate via a secure link to the provider. The patient portal allows encrypted messages to pass between the physician and patient. Oftentimes providers must issue login information to patients to access the portals. Many of these portals can link with certain EMR technologies, and providers can then use this portal to obtain patient history, patient medications and even certain vital signs, and incorporate these into their EMR or practice management systems. Physicians can utilize tools like this to increase their efficiency and help to move their practice into a more profitable, ecologically beneficial situation. More importantly, it opens a channel directly between the provider and the patient. This channel can bring several long-lasting benefits to the provider.

Establishing a patient-physician relationship
In an industry where everything seems to be regulated into time allotments, allowing patients to communicate with their physician gives them the sense of building a relationship with their provider, without the proverbial clock ticking away as they express their concerns. It encourages patients to articulate any anxiety regarding their health care follow-up, and it allows the provider to offer encouragement and direction about a healthier lifestyle. By cultivating this relationship, the physician is also actively encouraging patient loyalty. The health care industry was built upon the patient-doctor relationship. The patient portal is giving patients back their relationship with their health care provider, and with this relationship comes a sense of loyalty. This loyalty increases provider-patient retention and promotes a thriving practice. Many physicians are concerned, though, that they might lose control of patient care, or worse, that a patient may resort to sending an e-mail rather than calling emergency services in an emergency setting. Providers should address this at the onset of patient portal e-mail communication. They (or their office staff) should sit with the patient and firmly explain the point of e-mail communication, namely that it should not be used for emergencies or for serious health care concerns.

Follow-up care
This is not to say that this form of communication should replace one-on-one, physician-patient office visits. Most physicians bulk at e-mail communication citing that they are unable to read the patient as they need to. Facial expressions, body language and behavioral nuances are key points that many providers rely upon as they make their diagnosis and assessment during patient visits. E-mail communication was never meantto replace the office visit. E-mail communication should be used to enhance an office visit and to provide the most prompt and thorough follow-up possible. Because the health care industry is so focused on delegating time on specific procedures and office visits, patient follow-up care is often a casualty. E-mail between the provider and the patient can help to alleviate this problem. Specific follow-up care for any procedures, instruction for new medication or directions to follow-up with an office visit can all be communicated in e-mail. This will also decrease the amount of time a physician’s staff must spend tracking down a patient and wasting resources on missed calls and messages.

Efficient practice management
Much of an office staff’s time is spent communicating with the patient or, rather, trying to. Many practices find themselves overwhelmed with the sheer volume of calls and follow-up that must be addressed day to day. E-mail communication can assist in alleviating some of the burden that this follow-up care bestows upon the practice. Many physicians find it useful to set aside certain times to respond to these e-mails inquiring about refills or follow-up appointments and often allow their staff to assist in this area. Providers can also utilize inter-office e-mail communication as a means to increase efficiency among office staff. Most EMRs offer a secure e-mail available for inter-office use only. This tool can assist in assigning patient follow-up care and certain office tasks, and also provide a means of tracking these assignments for review later.

Provider use of e-mail can benefit providers in several areas, most of which can be directly linked to their revenue. By utilizing this key resource, providers can successfully migrate into the 21 st  century and bring their practice forward in patient care and in practice management. It is not a “risk free benefit,” but very few resources today are. For a provider whose “time is money,” it is certainly not an avenue to be disregarded.

1 http://www.hhs.gov/ocr/privacy/hipaa/faq/health_information_technology/570.html.

http://www.acms.org/august-bulletin-available-2/ 
 


Comments

10/07/2014 5:34am

If we look at the ratio of female population. It is in majority all over the world. The progress of majority will subsequently uplift the society. The humanity will make progress ultimately.

Reply

Koper Umroh Berbagai Motif & Brand

Reply
10/19/2015 8:24am

This is showing that how important an e-mail is. There are lot of benefits of communication through email which are briefly defined here. For more details I just clicked on these two given links & got so many precious thing regarding email.

Reply
11/12/2015 11:33pm

E-mail is a blood of any organization. Electronic mail has innumerable advantage or we can say that without this communication medium we can survive in this technological era.

Reply
05/17/2016 12:45am

Want to get the news or whatever you are looking for, please visit the blog / site every day, because the article is always up to date.

Reply
07/11/2016 5:56am

Nice article. And thank you for these links.

Reply
08/05/2016 5:02am

Postings are cool, remarkable and rare. There is rarely a post like this. Thank you a lot of masters.

Reply
08/18/2016 4:32am

After reading an article on this blog, I became increasingly insightful knowledge. I held up a thumb to the owner of this blog, thank you

Reply
09/07/2016 2:48am

no need to expect anything to others, as long as we are happy to be an admin on a site. Passion for writing and keep submitting your creativity

Reply
09/23/2016 3:13am

Woi, all who visit this site do not forget to say hello and thank the administrators who have rendered provides news and information

Reply
10/21/2016 5:29am

Quickly updated collection of news, so that visitors who come to your blog were not disappointed. to Admin, please immediately update

Reply
11/16/2016 10:48pm

admin uncle, I am back again in your blog. Already a week do not hang around in cyberspace and already miss with this site. Hopefully I can find something useful today. Excitement continues to yes for anyone who is on this site.

Reply
12/05/2016 11:26pm

Technologies such as the internet is always development for and supported by the webmaster who helped enliven the world of the Internet as well as their blogs make the Internet a life companion for anyone.

Reply

Good to know that they have a secure portal to communicate with each other and it is recommended for every business company to keep their company portal secure and encrypted.

Reply
12/14/2016 1:58am

Dear admin of this website, I would like to thank you for the article / news that you submit through this website

Reply
01/17/2017 8:36am

Thanks for writing such a good article, I stumbled onto your blog and read a few post. I like your style of writing...

Reply
02/09/2017 7:07am

Reply
02/11/2017 8:32am

he product may be utilized by any man who absolutely wants to increase his ife. docs and other scientific specialists also take the complement to clear up their troubles. a good wide variety of them have succeeded in boosting their ives as they make use of the product. http://guidemesupplements.com/my-megasize/

Reply
04/17/2017 10:06am

Endovex that is now not legal unconditionally by means of the usage of the fda. ore xis makes use of herbs that negate the acute manner of digestion so a majority of the Endovex materials aren't watered down thru the stomach acids.

http://www.strongtesterone.com/endovex/

Reply
04/19/2017 7:41am

Avalure unless you know the industry inner out it is very difficult to discover a pores and skin care product that benefits your skin and fitness in a fine way. Avalure we could be sincere many human beings will spend any sum of money to look and feel better.

http://www.healthsupreviews.com/avalure-anti-aging-face-cream/

Reply
04/20/2017 7:07am

Garcinia Shaping Pro are a huge wrongdoer of empty calories going into your system. eat most effective natural meals that have no longer been processed or loaded Garcinia Shaping Pro with sugars and you'll start noticing the load losing off.

http://guidemesupplements.com/garcinia-shaping-pro/

Reply
04/22/2017 7:29am

Alpha Male EX those who do now not eat sufficient of these sorts of meals and do not acquire sufficient daylight should take a day by day supplement of this crucial nutrition.Alpha Male EX for the ones suffering from melanoma the new studies into the consequences of diet d is awesome news.

http://t-rexmuscleadvice.com/alpha-male-ex/

Reply
04/26/2017 8:51am

Primalx to the penis competently and after a few weeks of use your erect penis will become stronger and larger than ever before.continuous use of magna rx Primalx will preserve your penis in top shape and growing in length.

http://t-rexmuscleadvice.com/primalx-male-enhancement/

Reply
04/28/2017 7:43am

Advanced Lash it's miles an top notch serum that prevents any symptoms of untimely growing old and decreases scars left behind by way of zits and blemishes. Advanced Lash being anti-acne it does now not have side consequences and enables.

http://www.strongtesterone.com/advanced-lash-eyelash-formula/

Reply
04/29/2017 9:05am

Chantel St Claire moisturizers do not need to be thick and greasy to paintings a light moisturizer this is without problems absorbed can paintings just as well as something else.Chantel St Claire you want to exfoliate regularly as a part of a whole pores and skin care ordinary.

http://guidemesupplements.com/chantel-st-claire-canada/

Reply
05/02/2017 8:43am

Phallyx but is going returned to its everyday shape the ultimate time.make certain although that breast tablets are simply the proper one for you. having a complete clinical Phallyx take a look at up with a qualified scientific issuer can assist. otherwise make the most of what you bought.

http://www.healthsupreviews.com/phallyx/

Reply
05/03/2017 7:24am

Testo Black XT but it's far viable to manipulate this circumstance with early and continued remedy. an enlargement of the prostate gland can regularly be decreased.Testo Black XT prov acyl has ginkgo Bilbao which allows improve the mind characteristic.

http://guidemesupplements.com/testo-black-xt/

Reply
05/04/2017 8:31am

Zoroc Male Enhancement you can just be paintings or play partners hanging out together in unfastened time. as a result the immediately men are way off the more social Zoroc Male Enhancement problems while visible in public with a man and this could appoint to your favor.

http://t-rexmuscleadvice.com/zoroc-male-enhancement/

Reply
05/05/2017 7:17am

Enchanted Garcinia the pleasant part of online critiques is that you will get right of entry to this facts at any time of the day.Atkins is a widely known weight reduction Enchanted Garcinia packages that may help you. this eating regimen specializes in consuming little.

http://greentheorygarcinia.com/enchanted-garcinia/

Reply
05/06/2017 7:03am

Phallyx there may be no reason for you to placed your self in pain by choosing surgical techniques. there are several approaches with a purpose to get your dream Phallyx cup size the wholesome way and surgical treatment.

http://guidemesupplements.com/phallyx/

Reply
05/09/2017 8:38am

Apex Rush Testo whilst they are saying which you must have breakfast like a king they say it for a cause. this meal jump starts your day via offering you with Apex Rush Testo sufficient power to make up for the long gap between.

http://www.strongtesterone.com/apex-rush-testo/

Reply
05/10/2017 7:19am

Nuavive Derma to do your studies earlier than you keep for skincare merchandise. Nuavive Derma the records that you receive from skincare agencies are normally Nuavive Derma classified ads which can be designed to inspire Nuavive Derma you to shop for the product.there are numerous Nuavive Derma substances that have been determined lately.

http://guidemesupplements.com/nuavive-derma/

Reply
05/11/2017 8:16am

Embova RX greater openness consider and infidelity loose wedding ceremony .Embova RX another way might be to spend greater exceptional time together. Embova RX talk approximately the similarities than variations. Embova RX to have greater time we rather than different instances. Embova RX pay attention very devoted.

http://www.healthsupreviews.com/embova-rx/

Reply
05/13/2017 7:25am

Clemix Male Enhancement bacteria as opposed to bad micro organism. when such even Clemix Male Enhancement takes place that region might have an growth threat of growing Clemix Male Enhancement yeast contamination for it may trigger an overgrowth of candida albicans. Clemix Male Enhancement antibiotics are one of the important tablets which can disrupt such stability.

http://t-rexmuscleadvice.com/clemix-male-enhancement/

Reply
05/18/2017 9:27am

Bio Rocket Blast certainly those girls are very thankful. lyriana includes lady Bio Rocket Blast libido herbs discovered in distinct parts of the arena and went thru Bio Rocket Blast the strict and excessive popular method of specialists Bio Rocket Blast and tested through food authorities for its Bio Rocket Blast nice effective and protection.

http://www.healthsupreviews.com/bio-rocket-blast/

Reply
05/19/2017 8:57am

NO2 Core this may supply your body time to attend to your muscular tissues. NO2 Core this can make or destroy your workout routines results. also at night NO2 Core get as a good deal sleep as you may around eight hours NO2 Core or more if possible. make certain to relax in the NO2 Core course of your day.

http://guidemesupplements.com/no2-core/

Reply
05/22/2017 7:42am

Epic Male Enhancement just peach fuzz-and is as convenient to take as a vitamin Epic Male Enhancement one pill a day.over time the market has targeted more on guys want for Epic Male Enhancement $exual overall performance and has produced quite a few prescription drugs Epic Male Enhancement as well as the natural products that Epic Male Enhancement every one promise general.

http://www.healthsupreviews.com/epic-male-enhancement/

Reply
05/23/2017 7:19am

Bio Rocket Blast instances the supply of entertainment for some can in reality Bio Rocket Blast develop into pretty a effective courting with loyalty romance and Bio Rocket Blast chivalry being key factors inside the union. Bio Rocket Blast many ladies word that a male round her own age or younger Bio Rocket Blast will now not show her the same.

http://guidemesupplements.com/bio-rocket-blast/

Reply
05/24/2017 9:04am

Bio Rocket Blast may be a signal of a yeast outbreak memory loss is every now Bio Rocket Blast and then a symptom.oddly with those situation are dried out and Bio Rocket Blast peeling pores and skin with a actual dreadful irritation this is a symptom of yeast. Bio Rocket Blast there can be prostate like issues including common urination.

http://t-rexmuscleadvice.com/bio-rocket-blast/

Reply
05/26/2017 7:52am

Right Pick Muscle has he sooner or later admitted what the general public already Right Pick Muscle suspected. stall one has publicly credited hgh and testosterone Right Pick Muscle remedies with supporting him shape his lean million dollar body. Right Pick Muscle that is not anything new many body builder Right Pick Muscle use those substances due.

http://www.healthsupreviews.com/right-pick-muscle/

Reply
05/27/2017 9:05am

Power Boost XI those vitamins will assist your frame to heal after operating out. Power Boost XI the use of a vitamin shake or multivitamin tablet is a Power Boost XI good way to make up for a lack of diet consumption through Power Boost XI your every day consuming habits.even as gain muscle Power Boost XI diets are an essential factor.

http://guidemesupplements.com/power-boost-xi/

Reply
05/29/2017 5:45am

Bio Rocket Blast it way dropping body fats and weight with the aid of running out Bio Rocket Blast with weights and performing a nicely-balanced aerobic exercise Bio Rocket Blast as properly. it method taking precise care of your frame Bio Rocket Blast making it something you can simply be Bio Rocket Blast proud of and display off.

http://jackedmuscleextremeadvice.com/bio-rocket-blast/

Reply
05/30/2017 6:46am

Enduro Force even as we're almost about calorie it's miles important to observe Enduro Force that the calories taken in at the same time as ingesting are the Enduro Force primary ones burnt. this means that all different fats shops Enduro Force will remain and no longer be used for power till alcohol energy.

http://t-rexmuscleadvice.com/enduro-force/

Reply
06/01/2017 6:28am

Elevate IGF is experiment with distinctive materials and strive your hardest to Elevate IGF examine new techniques into improving yourself and your business.Elevate IGF the second step in your method is letting parents Elevate IGF see what you am wondering. bear in mind Elevate IGF thoughts are genuinely.

http://www.healthsupreviews.com/elevate-igf/

Reply
06/03/2017 5:40am

Elevate IGF the most essential factor is to stay targeted and understand Elevate IGF your incentive is anticipating you down the line.want to get bodybuilding Elevate IGF supplements on-line. if yes you can go to elite health inc these days. Elevate IGF we have years of experience in lawful steroids Elevate IGF in addition to anabolic of every kind.

http://jackedmuscleextremeadvice.com/elevate-igf/

Reply

What a fantastic publish! Other than the seriously helpful ideas, it really is just really ! Thanks a great deal in your strategies!!

Reply



Leave a Reply